Welcome to POLISHD Clothing. These Terms and Conditions govern your use of our website and services. By accessing and using our website, you agree to these Terms and Conditions in full. If you do not agree with any part of these terms, please refrain from using our website.

This document complies with Australian consumer protection and privacy laws, including the Privacy Act 1988 (Cth) and the Australian Consumer Law (ACL).

Acceptance of Terms

By using this website and purchasing our products, you agree to be bound by these Terms and Conditions, along with our Privacy Policy. These terms apply to all users of the website, including browsers, customers, and merchants.

Products and Pricing

We strive to ensure that all information, descriptions, and prices of products listed on our website are accurate. However, we do not warrant that product descriptions or other content are error-free. Prices and availability are subject to change without notice.

Product Representation

We make every effort to display the colours and images of our products accurately. However, the actual colours you see may vary depending on your device’s display.

Pricing Errors

In the event of an error in pricing, we reserve the right to cancel or refuse any order placed at the incorrect price. If your order is cancelled or refused, we will promptly notify you and offer a full refund.

Ordering and Payment

By placing an order on our website, you agree to provide accurate, current, and complete information, including payment details. We reserve the right to refuse any order you place with us.

Payment Methods

We accept all major credit cards including Visa, Mastercard and eftpos. Your payment information will be processed securely, and we do not store any payment details on our servers.

Order Confirmation

After placing an order, you will receive an email confirmation. Please check this confirmation carefully to ensure that all details are correct. If there are any discrepancies, please contact our customer service team immediately.

Shipping and Delivery

We aim to dispatch your order within 2 business days of order confirmation. Delivery times are estimates and may vary depending on your location and external factors.

  Shipping Fees

We offer 2 fixed rate shipping options. Standard shipping is $10.95 while express shipping is $14.95. At POLISHD, we offer free shipping on all orders over $99.

Delivery Delays

We are not responsible for delivery delays caused by external factors, including but not limited to postal or courier delays, customs clearance, or natural disasters. However, we will work with you to resolve any issues that arise during shipping.

Returns and Refunds

We want you to love your purchase, but if you're not satisfied, you may return items in accordance with our Return and Refund Policy. Please read our Returns & Exchange policy for full details.

Return Eligibility

We do not accept returns for change of mind.

Exchanges

We offer free exchanges on all our items except for change of mind. Read our Returns & Exchange policy for more information.

Refunds

Refunds are only available for faulty items. Refund will be processed within 5-10days depending on your bank and after we receive and inspect the returned item. Refunds will be issued to the original payment method used at checkout. Read our Returns & Exchange policy for more information.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of POLISHD or its content suppliers and is protected by intellectual property laws.

You may not use, reproduce, or distribute any of our content for commercial purposes without our prior written consent.

User Accounts

You may choose to create an account with us to facilitate faster checkout and to manage your orders. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

Limitation of Liability

To the extent permitted by law, POLISHD shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our liability to you is limited to the total amount paid for any products purchased from us, except as otherwise required under Australian consumer law.

Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality.

Privacy and Data Security

Your personal information is collected, used, and disclosed in accordance with our Privacy Policy, which complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated terms will take effect immediately. It is your responsibility to review these terms regularly.

Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from the use of our website or the purchase of our products will be subject to the jurisdiction of the courts of Western Australia, Australia.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at Polishdclothing@gmail.com

Date of Last Update: 3/10/2024

By continuing to use our website or purchasing products from us, you agree to be bound by these Terms and Conditions.